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FAQ’s

Frequently Asked Question’s

All
General
Products
Customization
Ordering & Shipping
Custom Projects
Support & Policies

orders and customization

1. Can I customize South Forty furniture and products?

Yes. Many South Forty products are designed to be customizable. Depending on the product, customization options may include finishes, powder coat colors, tabletop materials, fabrics, sizing, and configuration options. Product pages will indicate available customization features.

Yes. South Forty works with businesses, designers, and commercial partners on larger orders or specialized projects. Customers interested in commercial purchases are encouraged to contact the South Forty team for more information.

Many South Forty products are built to order or produced in small batches. This approach allows for greater customization and craftsmanship while helping ensure each product is produced with attention to detail.

South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.

Production timelines vary depending on the product and customization options selected. Custom furniture and specialty items may require additional production time compared to standard items. Estimated timelines are typically noted on product pages.

Order changes may be possible shortly after an order is placed. However, once production has begun on custom or made-to-order items, modifications may no longer be possible.

 

Because custom products are built specifically for each order, cancellation policies may differ from standard items. Orders that have entered production may not be eligible for cancellation.

8. Can I customize dimensions, finishes, or materials?
Absolutely. Customization is a core part of our process, and most products can be tailored to your specifications.

Yes. Our team is here to help you bring your space to life. Whether you are customizing furniture, cabinetry, storage systems, or décor, we can provide guidance on layout, finishes, powder coat colors, stone surfaces, fabrics, and configuration options to ensure everything works together.

Customization pricing depends on the type of product and the level of personalization requested. Many South Forty products include standard customization options such as powder coat color selections, curated stone surfaces, fabric choices, and configuration options at no additional cost.

More advanced customization such as special materials, unique dimensions, specialty finishes, or fully custom builds may involve an additional cost. These adjustments require additional design, materials, or fabrication time.

Before any order is finalized, our team will clearly outline all available options and associated pricing so you know exactly what to expect. Our goal is to help you create a product that fits your space, your style, and your budget.

Yes. We understand that choosing finishes and materials is an important part of the process, especially for customized pieces. Depending on the product, we can provide material samples such as powder coat colors, stone surfaces, and fabric options to help you make a confident decision.

For many projects, our team can also share detailed product images, finish examples, and design references to help you visualize the final result. This allows you to see how different materials and colors will work together before your order moves into production.

If you would like to review samples, simply contact our team during the ordering process and we will walk you through the available options.

PRODUCTS and materials

1. What types of products do you offer?
We offer furniture, storage systems, workspace solutions, and complete space designs across multiple divisions including Garage, Spaces, Furniture, Sports, and more.

Materials vary depending on the product, but may include powder coated steel, aluminum, hardwoods, stone surfaces, engineered materials, and commercial grade components designed for durability.

Yes. Natural materials such as wood, stone, leather, and textiles may display natural variations in color, grain, texture, or pattern. These variations are normal characteristics and contribute to the uniqueness of each product.

Replacement parts may be available for certain products. Customers should contact the South Forty team with product details to determine availability.

ORDERING & SHIPPING

1. How do I place an order?
Absolutely. Customization is a core part of our process, and most products can be tailored to your specifications.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.

CUSTOM PROJECTS

1. What qualifies as a custom project?
Absolutely. Customization is a core part of our process, and most products can be tailored to your specifications.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.

SUPPORT & POLICIES

1. How do I contact customer support?
Absolutely. Customization is a core part of our process, and most products can be tailored to your specifications.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.
South Forty Specialties designs and builds handcrafted furniture, storage systems, and custom spaces that balance function, craftsmanship, and timeless design.

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